- This Regulation defines the general terms, rules, and the method of sale conducted by CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, headquartered in Zielona Góra, through the online store feeby.pl (hereinafter referred to as the "Online Store") and specifies the rules and conditions for providing free electronic services by CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, headquartered in Zielona Góra.
§ 1 Definitions
- Business days - means weekdays from Monday to Friday, excluding statutory holidays.
- Delivery - means the actual act of delivering the Goods specified in the order to the Customer by the Seller, through the Carrier.
- Carrier - means a courier company cooperating with the Seller in the delivery of Goods.
- Password - means a sequence of alphanumeric characters or other characters chosen by the Customer during registration in the Online Store, used to secure access to the Customer's Account in the Online Store.
- Customer - means an entity for which, in accordance with the Regulations and legal regulations, electronic services can be provided or with which a Sales Agreement may be concluded.
- Consumer - means a natural person making a legal act with an entrepreneur that is not directly related to their economic or professional activity.
- Customer's Account - means an individual panel for each Customer, set up for them by the Seller, after the Customer's registration and the conclusion of an agreement to provide the Customer's Account Management service.
- Entrepreneur - means a natural person, a legal person, or an organizational unit that is not a legal person, which has legal capacity and conducts business or professional activities on its own behalf and performs a legal act directly related to its business or professional activity.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Regulations - means these regulations.
- Registration - means a factual act carried out in the manner specified in the Regulations, required to use all functionalities of the Online Store by the Customer.
- Seller - means CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, NIP: 9291807679, REGON: 080303534, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000319417; e-mail: [email protected], which is also the owner of the Online Store, represented by a limited partner: CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000289149 with share capital of PLN 50,000, having NIP number: 9291782732, REGON number: 080201578. BDO number - 000033563.
- Online Store Website - means the websites under which the Seller operates the Online Store, functioning in the domain feeby.pl.
- Goods - means a product presented by the Seller through the Online Store Website and the subject of the Sales Agreement between the Customer and the Seller.
- Sales Agreement - means a Goods sales agreement concluded remotely, without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication, including the Agreement concluded through the Online Store.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Order - means the Customer's declaration of intent, aiming directly at concluding a Sales Agreement, specifying in particular the type and quantity of Goods.
- Party - means the Customer or the Seller.
- Electronically - means a way of performing the service at a distance, without the simultaneous presence of the parties (remotely), using data transmission technology at the individual request of the recipient, sent and received by means of electronic processing devices, including digital compression, and data storage, which is fully individual at the customer's request.
- Consumer Protection Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Entrepreneur - means an entity for which, in accordance with the Regulations and legal regulations, electronic services can be provided or with which a Sales Agreement may be concluded.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Entrepreneur - means a natural person, a legal person, or an organizational unit that is not a legal person, which has legal capacity and conducts business or professional activities on its own behalf and performs a legal act directly related to its business or professional activity.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Regulations - means these regulations.
- Registration - means a factual act carried out in the manner specified in the Regulations, required to use all functionalities of the Online Store by the Customer.
- Seller - means CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, NIP: 9291807679, REGON: 080303534, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000319417; e-mail: [email protected], which is also the owner of the Online Store, represented by a limited partner: CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000289149 with share capital of PLN 50,000, having NIP number: 9291782732, REGON number: 080201578. BDO number - 000033563.
- Online Store Website - means the websites under which the Seller operates the Online Store, functioning in the domain feeby.pl.
- Goods - means a product presented by the Seller through the Online Store Website and the subject of the Sales Agreement between the Customer and the Seller.
- Sales Agreement - means a Goods sales agreement concluded remotely, without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication, including the Agreement concluded through the Online Store.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Order - means the Customer's declaration of intent, aiming directly at concluding a Sales Agreement, specifying in particular the type and quantity of Goods.
- Party - means the Customer or the Seller.
- Electronically - means a way of performing the service at a distance, without the simultaneous presence of the parties (remotely), using data transmission technology at the individual request of the recipient, sent and received by means of electronic processing devices, including digital compression, and data storage, which is fully individual at the customer's request.
- Consumer Protection Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Entrepreneur - means an entity for which, in accordance with the Regulations and legal regulations, electronic services can be provided or with which a Sales Agreement may be concluded.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Entrepreneur - means a natural person, a legal person, or an organizational unit that is not a legal person, which has legal capacity and conducts business or professional activities on its own behalf and performs a legal act directly related to its business or professional activity.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Regulations - means these regulations.
- Registration - means a factual act carried out in the manner specified in the Regulations, required to use all functionalities of the Online Store by the Customer.
- Seller - means CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, NIP: 9291807679, REGON: 080303534, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000319417; e-mail: [email protected], which is also the owner of the Online Store, represented by a limited partner: CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000289149 with share capital of PLN 50,000, having NIP number: 9291782732, REGON number: 080201578. BDO number - 000033563.
- Online Store Website - means the websites under which the Seller operates the Online Store, functioning in the domain feeby.pl.
- Goods - means a product presented by the Seller through the Online Store Website and the subject of the Sales Agreement between the Customer and the Seller.
- Sales Agreement - means a Goods sales agreement concluded remotely, without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication, including the Agreement concluded through the Online Store.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Order - means the Customer's declaration of intent, aiming directly at concluding a Sales Agreement, specifying in particular the type and quantity of Goods.
- Party - means the Customer or the Seller.
- Electronically - means a way of performing the service at a distance, without the simultaneous presence of the parties (remotely), using data transmission technology at the individual request of the recipient, sent and received by means of electronic processing devices, including digital compression, and data storage, which is fully individual at the customer's request.
- Consumer Protection Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Entrepreneur - means an entity for which, in accordance with the Regulations and legal regulations, electronic services can be provided or with which a Sales Agreement may be concluded.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Entrepreneur - means a natural person, a legal person, or an organizational unit that is not a legal person, which has legal capacity and conducts business or professional activities on its own behalf and performs a legal act directly related to its business or professional activity.
- Entrepreneur with consumer rights - means a natural person who enters into a Sales Agreement directly related to their business activity when it results from the Sales Agreement that it does not have a professional character, arising in particular from the subject of the business activity performed by them, made available based on the provisions on the Central Register and Information on Economic Activity.
- Regulations - means these regulations.
- Registration - means a factual act carried out in the manner specified in the Regulations, required to use all functionalities of the Online Store by the Customer.
- Seller - means CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, NIP: 9291807679, REGON: 080303534, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000319417; e-mail: [email protected], which is also the owner of the Online Store, represented by a limited partner: CARO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, headquartered in Zielona Góra (65-625), ul. Krośnieńska 12, entered in the entrepreneurs' register kept by the District Court in Zielona Góra, VIII Economic Department of the National Court Register under KRS number 0000289149 with share capital of PLN 50,000, having NIP number: 9291782732, REGON number: 080201578. BDO number - 000033563.
- Online Store Website - means the websites under which the Seller operates the Online Store, functioning in the domain feeby.pl.
- Goods - means a product presented by the Seller through the Online Store Website and the subject of the Sales Agreement between the Customer and the Seller.
- Sales Agreement - means a Goods sales agreement concluded remotely, without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication, including the Agreement concluded through the Online Store.
- Consumer Rights Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- Order - means the Customer's declaration of intent, aiming directly at concluding a Sales Agreement, specifying in particular the type and quantity of Goods.
- Party - means the Customer or the Seller.
- Electronically - means a way of performing the service at a distance, without the simultaneous presence of the parties (remotely), using data transmission technology at the individual request of the recipient, sent and received by means of electronic processing devices, including digital compression, and data storage, which is fully individual at the customer's request.
- Consumer Protection Act - means the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
- The Seller is liable under warranty if a physical defect is found within two years from the date of handing over the Goods to the Customer. The claim for defect removal or replacement of the Goods with defect-free ones expires after one year, but this period cannot end before the term specified in the first sentence. During this period, the Customer can withdraw from the Sales Agreement or make a statement of price reduction due to the Goods' defect. If the Customer requested a replacement of the Goods with defect-free ones or defect removal, the term for withdrawing from the Sales Agreement or making a statement of price reduction begins with the unsuccessful expiration of the term for replacing the Goods or removing the defect.
- All complaints related to the Goods or the performance of the Sales Agreement may be submitted in writing to the Seller's address.
- Within 14 days from the day of receiving a complaint, the Seller will address the complaint about the Goods or the complaint related to the performance of the Sales Agreement submitted by the Customer.
- The Customer can submit a complaint to the Seller concerning the use of free electronic services provided by the Seller. The complaint can be submitted electronically and sent to the email address [email protected]. In the complaint report, the Customer should include a description of the problem. The Seller will examine complaints immediately but no later than within 14 days and provide a response to the Customer.
- The Seller excludes liability under warranty for Business Customers.
- The Seller does not use out-of-court dispute resolution as referred to in the Act of September 23, 2016, on out-of-court resolution of consumer disputes.
§ 8 Withdrawal from the Sales Agreement
- The Customer, who is a Consumer, and the Business Customer with Consumer's rights, who has entered into a Sales Agreement, may withdraw from it within 14 days without giving any reason.
- The period for withdrawing from the Sales Agreement starts from the moment the Customer, the Business Customer with Consumer's rights, or a person other than the carrier, indicated by them, takes possession of the Goods. The Consumer and the Business Customer with Consumer's rights can withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This declaration can be made in writing to the Seller's address, i.e., Caro Sp. z o.o. Sp. k. (production plant), Szosa Bytomska 9A, (67-124) Nowe Miasteczko, or via email to the Seller's address, i.e., [email protected]. The declaration can be submitted on a form, a template of which has been provided by the Seller on the Store's website at Withdrawal Form. To meet the withdrawal deadline, it is sufficient for the declaration to be sent before the expiration of that period. The Consumer and the Business Customer with Consumer's rights can withdraw from the Sales Agreement by submitting a declaration of withdrawal through the form available on the website at Electronic Withdrawal Form. To meet the withdrawal deadline, it is sufficient for the declaration to be sent before the expiration of that period. The Seller promptly confirms to the Consumer and the Business Customer with Consumer's rights the receipt of the form submitted via the website.
- In the case of withdrawal from the Sales Agreement, it is considered void.
- If the Consumer or the Business Customer with Consumer's rights using the right of withdrawal has chosen a method of Goods delivery other than the cheapest regular delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer or the Business Customer with Consumer's rights.
- The Consumer or the Business Customer with Consumer's rights must return the Goods to the Seller without undue delay, but not later than within 14 days from the day of withdrawing from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods to the Seller before the deadline.
- In case of withdrawal, the Customer being a Consumer or the Business Customer with Consumer's rights bears only the direct cost of returning the Goods.
- If, due to its nature, the Goods cannot be returned by regular mail, the Seller informs the Consumer and the Business Customer with Consumer's rights about the return costs on the Store's website.
- The Consumer and the Business Customer with Consumer's rights are responsible for the reduction in the value of the Goods resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.
- The Seller makes a refund using the same payment method that the Customer, who is a Consumer or the Business Customer with Consumer's rights, used, unless the Customer expressly agreed to a different method of refund that is not associated with any costs for them. The Seller may withhold the refund until receiving the Goods back or until the Consumer or the Business Customer with Consumer's rights provides proof of sending it back, whichever occurs first.
- If the Consumer or the Business Customer with Consumer's rights has chosen a method of Goods delivery other than the cheapest regular delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer or the Business Customer with Consumer's rights.
- The Seller is obliged to reimburse the Consumer or Business Customer with Consumer's rights for all payments made by them, including the cost of delivering the Goods to the Consumer or Business Customer with Consumer's rights, immediately and no later than 14 days from the date of receipt of the Consumer's or Business Customer's statement of withdrawal from the Sales Agreement. The Seller may withhold the refund of payments received from the Consumer or Business Customer with Consumer's rights until the Goods are returned or until the Consumer or Business Customer with Consumer's rights provides proof of returning the Goods, whichever occurs first.
- If the Consumer or Business Customer with Consumer's rights, using the right of withdrawal, has chosen a method of Goods delivery other than the cheapest regular delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer or Business Customer with Consumer's rights.
- The Consumer or Business Customer with Consumer's rights must return the Goods to the Seller without undue delay, but no later than within 14 days from the day of withdrawing from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods to the Seller before the deadline.
- In case of withdrawal, the Customer being a Consumer or the Business Customer with Consumer's rights bears only the direct cost of returning the Goods.
- If, due to its nature, the Goods cannot be returned by regular mail, the Seller informs the Consumer and the Business Customer with Consumer's rights about the return costs on the Store's website.
- The Consumer and the Business Customer with Consumer's rights are responsible for the reduction in the value of the Goods resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.
- The Seller makes a refund using the same payment method that the Customer, who is a Consumer or the Business Customer with Consumer's rights, used, unless the Customer expressly agreed to a different method of refund that is not associated with any costs for them. The Seller may withhold the refund until receiving the Goods back or until the Consumer or the Business Customer with Consumer's rights provides proof of sending it back, whichever occurs first.
- The right to withdraw from the Sales Agreement does not apply to the Consumer and the Business Customer with Consumer's rights in the case of contracts for the delivery of goods that are not prefabricated and are manufactured based on the Consumer's or Business Customer's specifications or are intended to meet their individual needs.
§ 9 Free Services
- The Seller provides free electronic services to Customers, which include:
- Contact form;
- Newsletter;
- Customer Account;
- Posting reviews.
- The services mentioned in §9 point 1 above are provided 7 days a week, 24 hours a day.
- The Seller reserves the right to choose and change the type, form, time, and method of providing access to selected services, which will be communicated to Customers in a manner appropriate for changes to the Regulations.
- The Contact Form service involves sending a message to the Seller using a form on the Store's website.
- Resignation from the free Contact Form service can be made at any time by discontinuing sending inquiries to the Seller.
- Any Customer who has registered and provided their email address via the registration form provided by the Seller on the Store's website can use the Newsletter service. After submitting the completed registration form, the Customer will receive an activation link via email to the email address provided in the registration form to confirm their subscription to the Newsletter. Upon activation of the link by the Customer, an agreement for the provision of the Newsletter service by electronic means is concluded.
- The Newsletter service involves sending electronic messages to the Customer's email address, containing information about new products or services in the Seller's offer. The Newsletter is sent by the Seller to all Customers who have subscribed.
- Each Newsletter sent to specific Customers includes information about the sender, a filled-in "subject" field that specifies the content of the shipment, and information on the option and method of unsubscribing from the free Newsletter service.
- The Customer can unsubscribe from receiving the Newsletter at any time by unsubscribing from the subscription via the link included in each email sent as part of the Newsletter service or by deactivating the relevant checkbox in the Customer's Account.
- The Customer Account service is available after registration and is described in the Regulations, allowing the Customer access to a dedicated panel on the Store's website. This panel enables the Customer to modify the data provided during registration, as well as to track the status of current orders and the history of orders already executed.
- A Customer who has registered may request the Seller to delete their Customer Account, and in the event of such a request, the account may be deleted within 14 days from the date of the request.
- The Posting Reviews service allows the Seller's customers with a Customer Account to publish individual and subjective opinions about the Goods on the Store's website.
- Resignation from the Posting Reviews service can be made at any time by discontinuing the publication of content on the Store's website.
- The Seller has the right to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller, e.g., by conducting advertising activities for another entrepreneur or product; activities consisting of posting content unrelated to the Seller's business activities; activities consisting of posting false or misleading content, as well as if the Customer acts to the detriment of other Customers, violates the law or the provisions of the Regulations, and when blocking access to the Customer Account and free services is justified for security reasons, in particular: breaching the security of the Store's website or other hacking activities. Blocking access to the Customer Account and free services for the above-mentioned reasons lasts for the time necessary to resolve the issues that are the basis for blocking access to the Customer Account and free services. The Seller will inform the Customer by electronic means to the email address provided by the Customer in the registration form about blocking access to the Customer Account and free services.
§ 10 Customer Responsibility for Posted Content
- By posting and sharing content, the Customer voluntarily disseminates it. The posted content does not represent the views of the Seller and should not be associated with its activities. The Seller is not a content provider but only a provider of the necessary telecommunications resources for this purpose.
- The Customer declares that:
- They are authorized to use copyright, industrial property rights, and related rights to works, industrial property rights (e.g., trademarks), and related rights that make up the content;
- The placement and sharing of personal data, images, and information about third parties within the services referred to in §9 of the Regulations took place legally, voluntarily, and with the consent of the persons they concern;
- They agree to allow other Customers and the Seller to access the published content, as well as authorize the Seller to use it free of charge in accordance with the provisions of this Regulation;
- They agree to make adaptations of works within the meaning of the Copyright and Related Rights Act.
- The Customer is not authorized to:
- Post personal data of third parties and disseminate the image of third parties as part of using the services referred to in §9 of the Regulations without the required legal permission or consent of the third party;
- Post content of an advertising or promotional nature as part of using the services referred to in §9 of the Regulations.
- The Seller is responsible for the content posted by Customers upon receiving a notification in accordance with §11 of the Regulations.
- It is prohibited for Customers to post content as part of using the services referred to in §9 of the Regulations that could in particular:
- Be posted in bad faith, e.g., with the intention of violating the personal rights of third parties;
- Violate any rights of third parties, including rights related to the protection of copyrights and related rights, industrial property rights, trade secrets, or are related to obligations of confidentiality;
- Be offensive or constitute a threat to other persons, contain offensive language (e.g., through the use of vulgar language or terms commonly recognized as offensive);
- Be contrary to the interest of the Seller, such as content that constitutes promotional materials for another entrepreneur or product, content unrelated to the Seller's activities, false or misleading content;
- Otherwise violate the provisions of the Regulations, good manners, the provisions of applicable law, social norms, or customary practices.
- In the event of receiving a notification in accordance with §11 of the Regulations, the Seller reserves the right to modify or delete content posted by Customers in the course of using services referred to in §9 of the Regulations, especially regarding content, with respect to which, based on reports of third parties or relevant authorities, it is found that they may constitute a violation of this Regulation or applicable law. The Seller does not carry out ongoing control of posted content.
- The Customer agrees to the free use by the Seller of the content posted by them within the Store's website.
§ 11 Reporting Threats or Violations of Rights
- In the event that the Customer or another person or entity believes that the content published on the Store's website violates their rights, personal rights, good manners, feelings, morality, convictions, principles of fair competition, know-how, secrets protected by law or based on an agreement, they may notify the Seller of the potential violation.
- Upon being notified of a potential violation, the Seller takes immediate action to remove the content that is the cause of the violation from the Store's website.
§ 12 Personal Data Protection
- 1. Rules for protecting Personal Data are included in the Privacy Policy.
§ 13 Termination of the Agreement (excluding Sales Agreements)
- Both the Customer and the Seller may terminate the agreement for the provision of electronic services at any time and without giving any reason, subject to the preservation of rights acquired by the other party before the termination of the above agreement and the provisions below.
- A Customer who has registered may terminate the agreement for the provision of electronic services by sending a relevant statement of intent to the Seller, using any means of distance communication that allows the Seller to become acquainted with the Customer's declaration of intent.
- The Seller may terminate the agreement for the provision of electronic services by sending a relevant statement of intent to the Customer to the email address provided by the Customer during registration.
§ 14 Final Provisions
- The content of these Regulations can be recorded by printing, saving on a data carrier, or downloading at any time from the Store's website.
- In the event of a dispute arising from the concluded Sales Agreement, the parties will seek to resolve the matter amicably. Polish law is applicable to settle any disputes arising from these Regulations.
- The Seller informs the Customer who is a Consumer about the possibility of using out-of-court complaint handling and redress methods. The rules for access to these procedures are available in the offices or on the websites of entities authorized to handle out-of-court complaints. These entities may include consumer ombudsmen or Voivodeship Inspectorates of the Trade Inspection, whose list is available on the website of the Office of Competition and Consumer Protection. The Seller informs that the online dispute resolution platform is available at http://ec.europa.eu/consumers/odr/ - it is the online dispute resolution platform of the European Union (ODR platform).
- The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the effective date of the new Regulations are executed according to the Regulations in force on the date of placing the order by the Customer. The change to the Regulations comes into force within 7 days from the date of its publication on the Store's website. The Seller will inform the Customer 7 days before the new Regulations come into force about the change in the Regulations via an email containing a link to the text of the changed Regulations. If the Customer does not accept the new content of the Regulations, they are obliged to inform the Seller about this fact, which will result in the termination of the agreement in accordance with the provisions of §13 of the Regulations.
- Agreements with the Seller are concluded in Polish.
- The Regulations enter into force on 30.03.2021.